Shipping & Returns
Designer store in Ranelagh, Rathmines, Dublin 6, selling and buying, designer handbags, designer shoes, designer clothing, designer coats, designer dresses, designer shirts, designer tops, designer silk, designer knitwear, designer sunglasses, consignment, south dublin, Ireland, chloe, max mara, Victoria Beckham, celine, hermes, tom ford, givenchy, DVF, designer, store, dublin, chanel, dries van noten, shipping information
We ship nationwide (Republic of Ireland with An Post couriers for a flat rate of €8. We offer free shipping on any order over €300. We ship Monday to Friday and your item will be sent on the next working day. Please bare in mind that someone will need to be present at the delivery address to sign for the item.
For any international orders, shipping will depend on where you live. Customs may impose fees and / or taxes on your purchase prior to delivery. To find out about custom charges, please contact your country's local customs office. We are not responsible for any customs fees or taxes, and they are not included in the shipping fees. Please note international shipping fees vary, depending on weight and destination. Unfortunately we can not refund shipping costs.
For any further queries on shipping please email us on firstname.lastname@example.org.
RETURNS (Online & Telephone purchases)
For online purchases emails with questions regarding authenticity, condition, ect. must be made before purchase.
If you would simply like to return an item, we will of course offer you a full refund (minus the shipping charges) as long as:
-You notify No.38 by email (email@example.com) of the intent to return within 24 hours of receiving the item. The item must be returned to No.38, Dunville Avenue, Ranelagh, Dublin 6, within 7 days of purchase. Please note we are not responsible for return shipping charges. We recommend you use registered post and get a tracking number for the item to ensure delivery, we can not offer any refund to items that have not been delivered.
-The returned item must be unworn / unused with the original tags attached. We can not accept returns where the seal has been broken on the tags.
-The returned item is in the original condition when it was purchased / shipped. If you notice an item has been damaged please can you take a photo and email it to us within 24 hours of purchase.
Please note the all in-store purchases are final so please make sure that you are 100% satisfied with the item before purchasing / leaving the store. Where in-store collection from online sales are arranged, please make sure that pickups are collected within 3 days of purchase.
Again if you have any queries on returns please contact us on firstname.lastname@example.org. Thank you.
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